Last Updated: September 16, 2025

Your Privacy Matters
At JobToAI, a product of Pak Chun Ecommerce Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website, applications, or services.

This Privacy Policy applies to all JobToAI products including our website, Shopify applications, and other AI-powered tools and services.

1. Information We Collect

1.1 Information You Provide Directly

• Account Information: Name, email address, business information, contact details
• Store Information (for Shopify apps): Store name, domain, owner information, business address
• Product Information: Product titles, descriptions, images, pricing, inventory data, tags, categories
• Usage Information: App settings, preferences, generation history, support communications

1.2 Information Collected Automatically

• Technical Information: IP address, device identifiers, browser type, operating system
• Usage Data: App usage patterns, feature utilization, error logs, performance metrics
• Analytics Information: User behavior patterns, feature usage statistics, generation success rates

1.3 Third-Party Information

• AI Service Providers: Image analysis results, generated content, processing logs
• Platform Integration: Data from Shopify and other e-commerce platforms as applicable

2. How We Use Your Information

2.1 Service Provision

• Provide AI content generation and optimization services
• Analyze product images and generate descriptions, titles, and tags
• Authenticate and authorize access to our services
• Process bulk operations and batch jobs
• Manage subscriptions and billing

2.2 Service Improvement

• Analyze usage patterns to improve features and performance
• Optimize AI algorithms and accuracy
• Develop new features and capabilities
• Debug issues and prevent errors

2.3 Communication

• Send service updates and technical notifications
• Provide customer support
• Share subscription and billing information
• Send marketing communications (with your consent)

3. Information Sharing and Disclosure

3.1 Service Providers

We share information with trusted third-party service providers:

• AI and Machine Learning Providers: For content generation and image analysis
• Infrastructure Providers: Cloud hosting, storage, and security services
• Analytics Providers: Usage analytics and performance monitoring

3.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms and Conditions

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners, subject to the same privacy protections.

4. Data Security

We implement comprehensive security measures to protect your information:

4.1 Technical Safeguards

• Encryption of data in transit and at rest
• Secure API communications (HTTPS/TLS)
• Regular security audits and penetration testing
• Access controls and authentication systems
• Automated security monitoring and alerting

4.2 Administrative Safeguards

• Employee background checks and training
• Limited access on a need-to-know basis
• Regular security policy updates
• Incident response procedures

5. Data Retention

We retain information for different periods based on the type of data:

• Account Information: While your account is active and for a reasonable period after termination
• Product Data: As long as necessary to provide services and for legitimate business purposes
• Usage Analytics: Retained in aggregated form for service improvement
• Support Communications: Up to 3 years for customer service purposes

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 Access and Control

• Right to Access: Request information about data we collect and how it's used
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of personal information in certain circumstances
• Right to Portability: Request transfer of your data to another service provider
• Right to Object: Object to certain types of data processing

6.2 Communication Preferences

• Unsubscribe from marketing communications at any time
• Control types of service notifications you receive
• Manage cookie settings through your browser

7. International Data Transfers

Your information may be processed in countries other than your own, including the United States and other jurisdictions where our service providers operate. We ensure appropriate safeguards for international transfers through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Other legally recognized transfer mechanisms

8. Regional Privacy Laws

8.1 GDPR (European Union)

For EU residents, we comply with the General Data Protection Regulation, including:

• Lawful basis for processing personal data
• Rights under GDPR including data portability
• Complaint procedures with supervisory authorities

8.2 CCPA (California)

For California residents, we comply with the California Consumer Privacy Act:

• Right to know about personal information collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Non-discrimination for exercising privacy rights

9. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for app functionality
• Performance Cookies: Help us analyze app usage
• Functional Cookies: Remember your preferences
• Analytics Cookies: Provide insights for improvement

You can control cookies through your browser settings and preferences.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided personal information to us, please contact us to request deletion.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or new features. We will notify you of material changes through:

• Email notification to registered users
• Website posting with effective date

Continued use of our services after policy updates constitutes acceptance of the revised Privacy Policy.

12. Contact Information

For privacy-related questions or requests, contact us at:

Privacy Officer
Email: info@jobto.ai

We will respond to privacy requests within:

• 30 days for general inquiries
• 72 hours for urgent security matters
• Timeframes required by applicable law

By using JobToAI services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.